Capital One 360
Capital One 360 Bank Review 2025: Checking, Savings and CDs
If you want a consumer-friendly online bank that doesn’t have monthly service fees or overdraft charges, Capital One 360 could suit you well.
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The bottom line:
Capital One stands out with one of the best combinations of online bank perks — no checking or savings fees, a competitive savings rate and some high CD rates — and a brick-and-mortar presence. It offers a top-of-the-line bank experience with strong customer support and doesn’t charge any overdraft fees.
Best for: Customers who want free checking and savings accounts with strong rates, might be likely to overdraft and prefer a bank that’s mostly online.
Editor’s notes: On Jan. 14, 2025, the Consumer Financial Protection Bureau sued Capital One for cheating customers out of billions of dollars in interest from 2019 to 2024. We’ll update this page with the outcome of this enforcement action when information is available.
On Feb. 19, 2024, Capital One announced plans to acquire Discover and the merger is expected to close in early 2025.
- No overdraft fees.
- No monthly fees.
- Competitive rates on savings and some CDs.
- Large, free, nationwide ATM network.
- No minimum opening deposits.
- No cash deposits at many partner ATMs.
Full review:
What the Nerds think
“I’m used to seeing online banks that have either strong checking or savings accounts or CDs, but Capital One has one of the strongest lineups for all three. The real-time transfers, early direct deposits for my paycheck, relatively high savings and CD rates, and no monthly fees are all things I directly benefit from.”
Spencer Tierney, Banking Senior Writer
Savings
APY
4.70%
With $0 min. balance for APY
Bonus
N/A
Solid rate and no monthly fee: The Capital One 360 Performance Savings Account interest rate is 3.70% APY, significantly higher than the national average of 0.41%. There’s no minimum deposit required to open this account, and no monthly maintenance fee.
Certificates of deposit
Capital One 360 CD
1-year APY
4.00%
3-year APY
3.50%
5-year APY
3.50%
Minimum deposit
$0
Solid CD rates and no opening minimum: Capital One 360 CD rates compare favorably to other banks and credit unions that NerdWallet analyzes. There’s no minimum balance required, and if you end up withdrawing early, the most you pay is six months’ worth of interest, even for five-year terms. Some banks charge a year of interest.
- 6-month CD: 3.80% APY.
- 9-month CD: 3.80% APY.
- 1-year CD: 4.00% APY.
- 18-month CD: 3.70% APY.
- 2-year CD: 3.50% APY.
- 30-month CD: 3.50% APY.
- 3-year CD: 3.50% APY.
- 4-year CD: 3.50% APY.
- 5-year CD: 3.50% APY.
Checking
Monthly fee
$0
APY
0.10%
With $0 min. balance for APY
Bonus
$250
Earn up to $250 with 360 Checking. Terms Apply.
No monthly fee and interest-earning: It’s somewhat rare to find a no-monthly-fee checking account that pays interest, but Capital One 360 Checking does: 0.10% APY on all balances. There’s also no opening balance requirement.
Free nationwide ATM network: You can make free check deposits and cash withdrawals at Capital One-branded ATMs and ATMs in the Allpoint and MoneyPass networks, for a total of more than 70,000 ATMs. Some of these machines can be found at certain CVS®, Target and Walgreens locations. But note that you can deposit cash using an ATM only at Capital One-branded machines and certain Allpoint® partner ATMs. Another option for depositing cash is to add cash at a CVS or Walgreens store, which requires using the bank’s mobile app.
Customer experience
High app ratings and multiple support options: Capital One 360 accounts boast some of the best mobile experiences for a bank, earning high ratings from both iOS and Android users. And if you need to talk to a person, reps are available by phone every day from 8 a.m. to 11 p.m. EST. Eno, Capital One 360’s virtual assistant, is available through the app or by text, but there’s no human support through live chat. There’s X (Twitter) support and in-person help at Capital One Cafés as well.
A rare perk for an online bank: branches. The bank has Capital One Cafés in select states; these locations are hybrid offices where you can explore banking options, speak to a representative, get beverages and snacks and use free Wi-Fi.
You’ll find Capital One branches in fewer than 10 states plus Washington, D.C. Still, the bank has hundreds of branches, which isn’t common for online institutions, many of which don’t offer any branches at all.
Reputation for high customer satisfaction: Notably, in 2024 Capital One was the No. 1 bank in the J.D. Power National Banking Satisfaction Study for the fifth consecutive year.
Consumer Financial Protection Bureau lawsuit: In January 2025, the CFPB sued Capital One for cheating millions of customers out of more than $2 billion in interest. The government’s consumer protection agency alleged that from 2019 to 2024 the bank froze its savings account interest rate at a low APY while rates increased at other financial institutions nationwide.
Overdraft fees
No overdraft fees: Capital One doesn’t charge fees for overdrafts or nonsufficient funds. More and more banks are eliminating or reducing overdraft fees, but some banks still charge more than $30 per overdraft, and some charge the fee multiple times per day.
Multiple ways to deal with overdrafts: Capital One customers have three options for dealing with overdrafts. You can:
Have the bank automatically decline transactions that would overdraw your account.
Set up free transfers from a linked savings or money market account to cover any overdrawing transactions (some banks charge $10 or more for this service).
Have overdrafts covered by the bank for no fee. You must make regular deposits to your checking account to be eligible for this overdraft option. (Note that this requirement means that new account holders aren’t immediately eligible for no-fee overdraft coverage.) When Capital One covers your overdrafts, you must deposit funds right away to cover the overdraft. If your balance remains negative, the bank can choose to deny additional overdrafts and could even close your account.
How does Capital One compare?
APY
4.25%
With $0 min. balance for APY
Bonus
$200
Terms Apply.
APY
3.80%
With $0 min. balance for APY
Bonus
$300
Earn up to $300 with direct deposit. Terms apply.
Margarette Burnette
Margarette Burnette is a NerdWallet authority on savings. Her work has been featured
in USA Today and The Associated Press.